To the staff at CarpetBargains:

We want to express our satisfaction with the Milliken carpet tiles we purchased through your website. The carpet was easy to install, which was important to us as we had never done anything like this and the price was incredible! But most importantly, we were impressed by the actions of everyone involved with our order: from the ladies that helped with the initial calls that were made - both of them answered all our questions with a genuine helpfulness and were very pleasant to deal with to the driver that delivered the product (within THREE days - wow!) who was friendly and helpful as well. We would also like to recognize the personnel that would have been involved processing and packaging our order.

Let me explain the appreciation that my husband and I have for your superior customer service. We are located in the Fond du Lac, Wisconsin area that was hard-hit by floods in the month of June of this year. Although we were better off than most, the damage that we had in our finished basement disrupted our lives. Your staff, with their friendliness and helpfulness made the clean up and restoration easier on us.

Please accept our sincere thanks. We will recommend you to as many people as we can.

Sherry and Steve
Fond du Lac, Wisconsin

Please Note:

Residential Delivery- Freight carriers have an $85.00 extra surcharge to deliver
to a residence including to home based businesses.
This is NOT included in the freight charges as it is a SURCHARGE.
Deliveries over 360 Sq. Ft. will be delivered by truck line.
These charges are based upon bringing their 53’ trucks into a neighborhood
where the roads and driveways are too narrow to do so. RESIDENTIAL DELIVERY does not include
carrying the cases into the house, condo or into an apartment building. RESIDENTIAL DELIVERY
means the truck line brings the tile to the residential address where you
will need to make arrangements to get the tiles or roll or rolls inside/upstairs.
The driver will often help off load the product, but you the customer are responsible
to have enough help to safely unload everything for your order.
The average weight of each case of tile is approx. 50 lbs.
The average weight of a roll varies with the style and length but larger rolls can weigh 800lbs and up.

Business Delivery- Business deliveries require a loading dock / receiving area for the truck line to off load.
Business delivery to businesses without a dock will be charged an extra $85 surcharge
and the materials will be delivered to the curb or drive of your location.
This is NOT included in the freight charges as it is a SURCHARGE.
The driver will often help off load the product, but you the customer are responsible
to have enough help to safely unload everything for your order.
Roll goods may also receive some assistance from the drivers,
but you should plan on being completely on your own so have plenty of help available.
The average weight of each case is approx. 50 lbs.**
The average weight of a roll varies with the style and length but larger rolls can weigh 800lbs and up.